Customer Care Service Technician

We are Hiring
Customer Care Service Technician

Join a dynamic growing company with a long history of success!

International Hot Tub is looking for a full time Customer Care Service Technician. This position is based in the Broadway office and is an in-the-field position. You will support the Customer Care department and travel via company vehicle to the customer’s home. We are an established Colorado retail business with over 40 years of serving Denver and surrounding areas.

Customer Care Service Technician

A TYPICAL DAY

A typical day involves traveling to customer’s homes and providing diagnostic and repair services for the products they’ve purchased such as hot tubs, swim spas and automated gazebos.

DESCRIPTION

  • Full time, in-the field, morning & evening check in to the Broadway location for assignments and vehicle.

  • Pay range $18-$22/hour depending on experience, plus commission.

  • $500 Sign On Bonus

  • Monday through Friday 8:00 am-5:00 pm. Ability to occasionally work outside normal business hours as needed.

REQUIREMENTS

  • Valid Driver’s License with clean M.V.R.

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO…

  • Exceptional customer service skills

  • Diagnosing hot tub issues,

  • Repairing components

  • Plumbing leaks

  • Water care maintenance

  • Draining and refilling hot tubs and swim spas

  • Selling water care products

SKILLS TO INCLUDE

  • Clear and precise communication skills. Ability to communicate at all organizational levels.

  • Self-motivated

  • Disciplined

  • Self-starter

  • Professional appearance

  • Customer focus

  • Willing to work outside in the elements year-round

  • General computer skills

  • Plumbing experience is a bonus, but not necessary.

  • We are willing to train the right candidate.

  • A company vehicle and tools are provided.

WHAT WE OFFER

  • Competitive hourly compensation plus commission.

  • Health benefits with vision and dental options, paid PTO, paid sick time, paid holidays, 401K

  • $500 Sign on bonus after 90 days.

  • Ongoing training

Apply For This Position

If you feel you are the ideal candidate for this position…

Call Debbie at 303-296-7727 or email resume to debh@ihtspas.com.

 

An Exciting Career is Waiting For You at IHT

We look for candidates that are ethical, transparent, accommodating, accountable, passionate, come to work with a positive attitude, and have a good work-life balance. We have been in business 41 years, and have several long-time employees, some that have worked here over 20 years. If you are career driven, this is the place for you! We truly care about our employees, want them to be happy, and consider our team as a part of our family.

Learn about IHT and what awaits you.

Please Note...

Our number one priority is the health and safety of our associates and their families, our partners, our communities and our customers. Proof of COVID-19 vaccination is required for employment. If you are unable to be vaccinated for medical reasons or sincerely-held religious beliefs, we will consider requests for reasonable accommodation consistent with our policy, and where we are able to provide such accommodations without undue hardship to the company pursuant to applicable law.

Why work at IHT?

If you like the feel of a small family operated company, with the benefits of a large corporation, where you can grow, learn and be successful, IHT may be the place for you! IHT is a specialty division of Leslie’s Poolmart Inc.

Apply today by clicking the job position you are interested in.

Job Opportunities

There are many opportunities at IHT. We are always interested in reviewing applications and resumes, so be sure to watch for current openings as they become available, or call 303-296-7727 with inquiries.