Customer Care Team – Office

Customer Care now hiring career positions

We are Hiring
Customer Care Team Member • In-Office

Join a dynamic growing company with a long history of success!

International Hot Tub is looking for a full time Customer Care Team member. This position is based in the Broadway office and is an in-office position. You will support the Customer Care department, including service and delivery. We are an established Colorado retail business with over 40 years of serving Denver and surrounding areas.

Customer Care Team Member


  • Full time, in-office. This is not a remote position.

  • Pay range $17-$20/hour depending on experience.

  • $500 Sign On Bonus

  • Monday through Friday 8:30 am-5:30 pm. Ability to occasionally work outside normal business hours as needed.


  • Does problem solving come naturally to you? We are looking for someone with confidence to provide empathetic support to our customers and employees as a part of our full-time customer care team.

  • Are you detailed oriented? You will be responsible for answering the phones, taking service calls, scheduling, routing, filing, and billing.

  • Do you like working in a fast-paced atmosphere where it is never boring? We have a fun, energetic environment where we stay busy doing several different tasks.


  • Clear and precise communication skills. Ability to communicate at all organizational levels.

  • Pleasant phone voice.

  • Genuinely enjoy helping others.

  • Demonstrate ability to multitask while maintaining a high level of accuracy.

  • Be willing to learn, ask questions, and work independently during slow times.

  • Computer proficiency. We will train you on the specific software.

  • No hot tub experience, no problem. We provided training. We are looking for passion and energy.


  • Outlook

  • Microsoft Word


  • Competitive hourly compensation plus commission.

  • Health benefits with vision and dental options, paid PTO, paid sick time, paid holidays, 401K

  • $500 Sign on bonus after 90 days.

  • Ongoing training

Apply For This Position

If you feel you are the ideal candidate for this position…

Call Debbie at 303-296-7727 or email resume to


An Exciting Career is Waiting For You at IHT

We look for candidates that are ethical, transparent, accommodating, accountable, passionate, come to work with a positive attitude, and have a good work-life balance. We have been in business 41 years, and have several long-time employees, some that have worked here over 20 years. If you are career driven, this is the place for you! We truly care about our employees, want them to be happy, and consider our team as a part of our family.

Learn about IHT and what awaits you.

Please Note...

Our number one priority is the health and safety of our associates and their families, our partners, our communities and our customers. Proof of COVID-19 vaccination is required for employment. If you are unable to be vaccinated for medical reasons or sincerely-held religious beliefs, we will consider requests for reasonable accommodation consistent with our policy, and where we are able to provide such accommodations without undue hardship to the company pursuant to applicable law.

Why work at IHT?

If you like the feel of a small family operated company, with the benefits of a large corporation, where you can grow, learn and be successful, IHT may be the place for you! IHT is a specialty division of Leslie’s Poolmart Inc.

Apply today by clicking the job position you are interested in.

Job Opportunities

There are many opportunities at IHT. We are always interested in reviewing applications and resumes, so be sure to watch for current openings as they become available, or call 303-296-7727 with inquiries.