Exceptional customer care begins and ends at IHT Hot Tubs & Fireplaces. From in-store assistance from knowledgeable professionals to on-site technicians who are trained and equipped to service, repair, and maintain your favorite aquatic spaces, there’s nowhere that you’ll find a team as dedicated to meeting your needs as the staff at IHT. Explore our service and repair options as well as our premier valet care for your hot tub or swim spa. With expert customer care from IHT, you’ll find an easy and enjoyable experience for your IHT product ownership.
When your hot tub, swim spa, fireplace, or gazebo needs service, trust the experts at IHT Hot Tubs & Fireplaces. We provide full in-house repair, maintenance, and warranty support—never subcontracting your care.
Our certified technicians handle everything from water care and cleaning to hot tub and swim spa repairs. With the area’s largest inventory of parts on hand, we deliver fast, reliable service so your spa is always ready when you are.
Call (303) 296-7727 to schedule your repair or service appointment. Please let us know the make, model, and year of your product, as well as a description of the issue. At times, our customer care team may be able to help you troubleshoot the issue over the phone. At other times, we will be happy to send a technician to your home to look at and repair the problem. IHT Hot Tubs & Fireplaces guarantees all work completed by our technicians, giving you peace of mind that the job will be done expertly and correctly.
Our service department is closed on Saturday and Sunday. Please leave a message if calling on the weekend for prompt and helpful assistance when we return on Monday.
Keep your hot tub or swim spa clean, balanced, and ready to enjoy without the hassle. IHT’s valet water care service offers weekly, monthly, quarterly, or seasonal plans, with Silver, Gold, and Platinum packages available for SilkBalance™, chlorine, bromine, and other water systems.
Our valet services may include:
We can also customize a package to match your specific needs and lifestyle. Call (303) 296-7727 to start your valet service today.
